BPO & Customer Support Salary Guide in Gurugram

Understanding compensation benchmarks is essential when negotiating job offers. This guide breaks down average salaries for BPO, customer care, and technical support positions in Gurgaon.

Domestic BPO Process Salaries

For domestic processes serving Indian client bases (typically operating in Hindi or regional languages), monthly salaries generally range from ₹15,000 to ₹25,000. These roles often offer standard day shifts and are excellent for entry-level applicants.

International BPO Process Salaries

International campaigns serving US, UK, or Australian markets demand advanced English communication skills. In Gurugram, these positions pay higher salaries, ranging from ₹25,000 to ₹40,000 per month.

Additionally, international processes include premium benefits:

• Free pick-and-drop cab transport facilities.
• Night shift allowances.
• Regular performance-linked incentives.

Technical Support Processes

IT helpdesks and technical troubleshooting support roles require basic technical degrees (like BCA, B.Tech) or network training. Salaries for technical processes are highly competitive, starting from ₹30,000 to ₹50,000 per month in Gurgaon.